PRIVACY STATEMENT MATRIX SPECIALTY LUBRICANTS BV
Introduction
Matrix Specialty Lubricants BV takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at info@matrix-lubricants.com.
Who is Matrix Specialty Lubricants BV?
Matrix Specialty Lubricants BV is the besloten vennootschap MATRIX SPECIALTY LUBRICANTS BV, with registered office at (6921 VB) Duiven listed at the Trade register of the Dutch Chamber of Commerce under 09133203. Matrix Specialty Lubricants BV is as the controller ultimately responsible with regard to the processing of your personal data.
How does Matrix Specialty BV use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Matrix Specialty BV uses for that specific purpose, the legal justification, and the amount of time Matrix Specialty BV keeps this data. For clarity’s sake, we have categorized the purposes.
Website, Financial Administration, Order Management, Complaints
Purpose : Website analytics
Information : Online behavior
Legal basis : Legitimate interests
Storage period: Maximum 1 year
Purpose : Financial administration
Information: Company name, Invoice address, delivery address, email address, phone number, account number, VAT code, order number, payment details
Legal basis : Legal obligation
Storage period: As long as necessary for this purpose
Purpose : Order management
Information: Personal data, delivery address, invoice address, email address, phone number, account number, VAT code, order number, payment details
Legal basis : Execution of the agreement
Storage period: As long as necessary for this purpose
Purpose : Complaints registration
Information: Personal data, delivery address, email address, phone number, order number
Legal basis : Execution of the agreement
Storage period: As long as necessary for this purpose
How did we obtain your personal data?
Matrix Specialty Lubricants BV has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Matrix Specialty Lubricants BV has obtained about you, you may exercise your right of access by submitting a request to Matrix Specialty Lubricants BV.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Matrix Specialty Lubricants BV makes these changes for you. You may request that Matrix Specialty Lubricants BV modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask Matrix Specialty Lubricants BV to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of 'legitimate interest’ by Matrix Specialty Lubricants BV or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from Matrix Specialty Lubricants BV. Matrix Specialty Lubricants BV will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Matrix Specialty Lubricants BV no longer being able to provide you with certain services.
Response from Matrix Specialty Lubricants BV
A request can be sent to info@matrix-lubricants.com Matrix Specialty Lubricants BV will comply with your request as soon as possible and in any case no later than one (1) month after Matrix Specialty Lubricants BV has received such a request. If Matrix Specialty Lubricants BV rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
It is possible that Matrix Specialty Lubricants BV is required to submit your data to a third party, for example to fulfil a legal obligation.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which Matrix Specialty Lubricants BV uses your data, you can send an e-mail to info@matrix-lubricants.com If you have a complaint about the way your data is processed, please send an e-mail to info@matrix-lubricants.com Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.
